Senior Specialist, Medical Operations – Paramedic and/ or Nurse

LOCATION:

Greater San Juan, Puerto Rico

SCHEDULE: 

Rotational Schedule (2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off – every other weekend is a 3-day weekend)

 

COMPANY:

Global Rescue is the world’s leading membership organization providing integrated travel risk management services, including medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies.

 

CULTURE:

Global Rescue isn’t your average place to work and that’s why we’re comfortable saying we’re not for everyone. Our team of passionate, mission-driven professionals is reinventing the travel risk and crisis management industry and helping save lives every day. We are a high-performance organization operating on a global scale. Our team is made up of driven, passionate, adventurous, team players who have a “get it done mentality.” The overall ethos is “no job too big or too small;” this is a place where one needs to be prepared to roll up your sleeves and get things done no matter your title. The culture of the office is fast-paced, collaborative, and ever-changing so there is always a buzz, you’ll never get bored or too comfortable working at Global Rescue.

 

ROLE OVERVIEW:

We are currently seeking paramedics looking for a career change to join our growing operations teams. In this role, you will staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies, deploy both domestically and internationally in support of medical evacuations, and perform a combination of medical logistics and research work. The logistics are in support of medevac operations that come into the office from our members and the research is done in preparation for future operations (locating and establishing relationships with hospitals, air, and ground evacuation providers, etc.). You should be a team player, an excellent multi-tasker, have great time management skills, and enjoy helping find the right solutions for our members.

 

RESPONSIBILITIES:

  • Staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies

  • Manage and coordinate logistics for rescues and medical transfers from remote locations to hospitals within the U.S. and other locations (includes air, ground, sea, etc.)

  • Travel domestically and internationally via commercial and private aircraft to oversee and coordinate patient relocation, stabilization, and monitoring

  • Support security operations as requested

  • Follow, maintain, and improve departmental protocol, process, and quality standards

  • Research and maintain operations resources and databases

  • Travel domestically and internationally in support of operational development

QUALIFICATIONS:

  • 5+ years of Paramedic or Nursing experience OR 5+ years of Nursing experience with critical care, emergency, aviation, or wilderness certification.

  • Current Paramedic or Nursing License in good standing 

  • ACLS/PALS/NRP/PHTLS or BTLS

  • Exceptional written and verbal communication skills

  • Basic computer skills and the ability to learn new software/technology quickly

  • Mission focused orientation, interest in “doing whatever it takes” to help those in need

  • Attention to detail and follow-through

  • Efficient time management and organizational skills

  • Excellent oral and written English communication skills